I notice that since and probably not as a result of my protracted rant regarding the crap service from Woolworths Homeshop, they have made an attempt to restructure the categories. They must have been doing this or some other technical tinkering while I was labouring to conclude my shopping yesterday because after a number of hours waiting for pages to load or having to resubmit items to the cart which were mysteriously going AWOL, someone finally had the inspiration to put up a page informing visitors that the site would be temporarily unavailable.
That doesn’t mean to say that I have changed my opinion of their so-called service. Woolworths Homeshop is still quite crap!
Following the produce category reshuffle, several of the items I usually order are no longer available and the choices and variety has been limited beyond what it already was.
Which came first, the chicken or the eggs?
Today at least, the eggs did. The chicken didn’t come, full stop! I can understand aledgedly fresh doughnuts being out of stock, especially given the growing size of Australians these days but a frozen chicken? How in God’s name can you be out of bloody frozen chooks? I mean, it’s not like you have to regularly order limited stock and promote rapid turnover to prevent the produce going fowl (did you see what I did there hmm?). It’s bloody frozen, it’ll keep for months. There really is no excuse to be short of frozen produce in my opinion.
The delivery driver joked something about a shortage in Melbourne when I pointed this out and this begged the question; why on Earth do Woolworths deliver to Bendigo from Melbourne?
Surely if they filled out the orders with local stock, it would not only save them a small fortune in fuel costs, vehicle upkeep and man-hours but it would help the local economy and the environment.
The mind boggles.
Perhaps I’m too harsh on Woolworths/Safeway so I shall finish on a plus note.
Today, for the very first time ever, suitable items were substituted for produce that must have been out of stock or otherwise absent. I knew it could be done. Woolworths knew it too otherwise they wouldn’t have included the option. Perhaps this weeks ‘packer’ was more a thoughtful staff member and less of a lazy git.