Two pairs of identical shoes developed the same fault in identical places within days of arrival. The first time it happened, he ignored my messages via Ebay and email. When lightening struck for a second time, he eventually managed a response but from thereon was incredibly arrogant and rude, and flat out refused a refund or any form of compromise. He certainly offered no evidence of customer support.
To be honest, I can’t fathom how this distasteful pleb remains in business. Perhaps it’s a good job he sells through Ebay because if he had to meet his customers face to face, I would bet that he’d probably end up with more bloody noses than customers.
This numpty’s refusal to communicate eventually cost him, though. Once escalated to a claim via PayPal, the seller is given several weeks to respond. Charles Major either refused or didn’t realise. Either way, a typical response but one which resulted in my money being refunded.
An objective review of this seller would probably point out that I am in the minority and that the overwhelming feedback for this plonker is positive, but this post is not about balance and is simply a ‘buyer beware’ warning based on my own experience alone.
Charles of Barwon, thanks for the refund but you are still my ‘Major Cock of the Month’. Congratulations.